The credit card provider may use their own exchange rates and may apply a rate at a different time from the time of your purchase. Some credit card providers may effect conversion to other currencies via an intermediate currency and may charge a fee for this.

Security
This site uses Digital River (a NASDAQ listed third party) for the most secure payment gateway. The Customer deals directly with St George Bank to make the credit card payment. All sessions with the St George Bank are secured using industry standard Secure Sockets Layer (SSL) technology. All Customer's credit card and personal details are encrypted when transmitted over the Internet from our US servers. No credit card numbers are kept on the servers or in any local database.

Purchases
Please note that all purchases of the service are NOT REFUNDABLE. Please ensure that you raise any issues or questions prior to purchase and that you take the opportunity to discuss all your requirements prior to any engagement - Although through our experience we endeavour to pre-empt most questions or concerns in our initial thorough discussion.

Licenses
It is an option to create eBooks that can be used on more than one machine, for example a customer may want to read your publication on a work system and on a home system. Please discuss that at time of engagment.